{"product_id":"giving-and-receiving-feedback-interactive-toolkit-pdf-professional-communication-series-f-l-u-e-n-t-r-y-u-k","title":"Giving and Receiving Feedback | Interactive Toolkit + PDF | Professional Communication Series | F L U E N T R Y - U K","description":"\u003ch1\u003e\u003cstrong\u003eGIVING AND RECEIVING FEEDBACK\u003c\/strong\u003e\u003c\/h1\u003e\n\u003ch2\u003eInteractive Toolkit + PDF | Part of the Professional Communication Series\u003c\/h2\u003e\n\u003cp\u003e🟢 🟡 🔴 Say it clearly. Hear it calmly. Respond confidently.\u003c\/p\u003e\n\u003cp\u003eDigital product. Nothing is shipped. You'll receive:\u003c\/p\u003e\n\u003cp\u003e📑 email 1 - your receipt and payment confirmation\u003c\/p\u003e\n\u003cp\u003e📥 email 2 - your instant PDF\u003c\/p\u003e\n\u003cp\u003e📧 email 3 - your \u003cstrong\u003epersonal access code\u003c\/strong\u003e is emailed to you within 24 hours of purchase\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003e\u003cstrong\u003e🇬🇧 TRY IT FREE FIRST\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eTest the real toolkit before you buy: \u003ca href=\"https:\/\/fluentryuk-ops.github.io\/professional-series-demos\/\"\u003ehttps:\/\/fluentryuk-ops.github.io\/professional-series-demos\/\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003eThe demo has the same layout, with some sections open and the rest locked. Buy only if you like it.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFeedback is one of the places where British workplace indirectness shows up hardest, in both directions.\u003c\/p\u003e\n\u003cp\u003eWhen you give it, British norms expect you to soften criticism so it does not feel like a personal attack. Feedback that is perfectly normal in other cultures can land as blunt or harsh. When you receive it, the softening works against you: praise and criticism arrive folded together, so the real message can be hard to find.\u003c\/p\u003e\n\u003cp\u003eThis toolkit gives you the language to give feedback clearly and kindly, and the skill to hear what is really being said.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003e\u003cstrong\u003e🇬🇧 WHAT YOU GET\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eInteractive toolkit with \u003cstrong\u003e77 audio phrases\u003c\/strong\u003e across 7 sections, plus a start-here guide\u003c\/li\u003e\n\u003cli\u003eExample phrases colour-coded with the \u003cstrong\u003etraffic-light register system\u003c\/strong\u003e: 🟢 Friendly \/ Natural, 🟡 Professional \/ Neutral, 🔴 Formal \/ Direct\u003c\/li\u003e\n\u003cli\u003eSoftened British feedback phrases decoded, so you know what they usually mean\u003c\/li\u003e\n\u003cli\u003eA quiz with \u003cstrong\u003e20 questions\u003c\/strong\u003e and a score to check what you have learned\u003c\/li\u003e\n\u003cli\u003eDownloadable PDF to keep and study offline (31 pages)\u003c\/li\u003e\n\u003cli\u003eWorks on phone, tablet and computer. No app or account needed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003e\u003cstrong\u003e🇬🇧 HOW YOU GET ACCESS\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eBuy the toolkit.\u003c\/li\u003e\n\u003cli\u003eYour personal access code arrives by email within 24 hours.\u003c\/li\u003e\n\u003cli\u003eTap the link in the email, or enter your code at \u003ca href=\"https:\/\/fluently-toolkits.fluentry-uk.workers.dev\/enter\"\u003ehttps:\/\/fluently-toolkits.fluentry-uk.workers.dev\/enter\u003c\/a\u003e, and open your toolkit and PDF.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eLost your code? Email info@fluentry-uk.com with your order number.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003e\u003cstrong\u003e🇬🇧 THE 7 SECTIONS\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eS1 Decoding British Indirect Feedback\u003c\/strong\u003e - why criticism hides inside praise, softened phrases and what they usually mean\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eS2 The Situation, Behaviour, Impact (SBI) Method\u003c\/strong\u003e - the three-part structure, worked examples by formality\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eS3 Giving Feedback to a Peer\u003c\/strong\u003e - casual, professional and formal examples\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eS4 Giving Feedback Upward\u003c\/strong\u003e - feedback to your manager\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eS5 Receiving Feedback in the Moment\u003c\/strong\u003e - the first response, asking for specifics, buying time, saying it back, asking what good looks like, phrases to avoid, responding to praise\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eS6 Responding to Feedback You Disagree With\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eS7 After the Conversation\u003c\/strong\u003e - following up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ch3\u003e\u003cstrong\u003e🇬🇧 WHO THIS IS FOR\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eMulti-lingual and non-native English professionals at B1 to B2 level who work in, or are preparing to work in, UK and British-culture workplaces, and want to give and receive feedback with confidence.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003eDeveloped by a native British English speaker with experience of UK workplace communication.\u003c\/p\u003e\n\u003cp\u003eF L U E N T R Y ᐧ U K \u003cem\u003e - British English for Multi-Lingual Non-Native Professionals. Say It. Own It.\u003c\/em\u003e\u003c\/p\u003e","brand":"FLUENTRY•UK","offers":[{"title":"Default Title","offer_id":67743217811744,"sku":"FB","price":2.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0978\/8945\/2320\/files\/F5592F7C-1905-4183-BAAD-D216C678CFDC.png?v=1791877694","url":"https:\/\/fluentry-uk.com\/products\/giving-and-receiving-feedback-interactive-toolkit-pdf-professional-communication-series-f-l-u-e-n-t-r-y-u-k","provider":"FLUENTRY•UK","version":"1.0","type":"link"}