SLACK & TEAMS: REGISTER-SHIFTING

PDF Toolkit | Part of the Professional Communication Series

🟢 🟡 🔴 Same app, different tone: knowing when to be casual and when to switch it up.

Digital product. Nothing is shipped. You'll receive:

📑 email 1 - your receipt and payment confirmation

📥 email 2 - your instant PDF

🇬🇧 INTERACTIVE SYSTEM COMING SOON

This toolkit is available now as a PDF. An interactive version is coming soon.

Slack and Teams sit in an odd middle ground between speech and writing, and between email and a personal chat app. That is exactly what makes them hard to navigate in a second language: the same channel, sometimes the same conversation, can shift from casual banter to formal, on-record communication within a few messages, and you are expected to shift with it.

This toolkit teaches you to read the register, match it, and shift when it matters.

🇬🇧 WHAT YOU GET

• An 11-page PDF with a study guide and 8 sections
• Messages and phrases grouped by tone with the traffic-light register system: 🟢 Friendly / Natural, 🟡 Professional / Neutral, 🔴 Formal / Direct
• Guidance on punctuation and emoji, and what they signal in chat
• A personal notes page for your own messages

🇬🇧 THE 8 SECTIONS

• S1 Channel, DM or Thread? - choosing the right space
• S2 The Punctuation & Emoji Signal
• S3 Casual Register - your immediate team
• S4 Shifting Up - when the same channel needs a formal tone, flagging a mistake or issue, and when a senior stakeholder joins the channel
• S5 Signalling Urgency Clearly
• S6 Messaging Someone Senior or New - the cold DM
• S7 After-Hours & Time Zone Etiquette
• S8 Ending a Thread or Conversation

🇬🇧 WHO THIS IS FOR

Multi-lingual and non-native English professionals at B1 to C1 level who use Slack, Teams or similar chat tools at work with UK and British-culture colleagues.

Developed by a native British English speaker with experience of UK workplace communication.

F L U E N T R Y ᐧ U K - British English for Multi-Lingual Non-Native Professionals. Say It. Own It.